All purchases made on Only Usable app are shipped with help of our logistics partner. The approximate time for the delivery of items are listed on each item details page inside app. Once you have placed the order, the app shows you the exact time of delivery of product. For food items, the delivery time frame is within 1 hour and for groceries, its same day delivery.
If you are not satisfied by the shipment of products or have some feedback about our logistics partner, you could provide your feedback on that particular order page.